Privacy Policy

Company “Craving Island” operates this store and website (including all related information, content, functions, tools, products, and services) and provides customers with a curated shopping experience (the “Service”). RIMPCO. operates on Shopify, which enables us to provide the Service. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, purchase, or otherwise transact with the Service, or otherwise communicate with us. In the event of a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy will take precedence regarding the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described in this Privacy Policy.

When we use the term “personal information,” it refers to information that identifies, or can reasonably be associated with, you or other individuals. Personal information does not include information collected anonymously or information that has been anonymized so that it cannot be identified. We may collect or process the following categories of personal information (including inferences drawn from such personal information), depending on how you use the Service, your location, and to the extent permitted or required by applicable law:

Identifiers: Includes your name, address, billing address, shipping address, telephone number, and email address.
Financial Information: Includes credit card, debit card, bank account numbers, payment information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related details.
Account Information: Includes username, password, security questions, and various settings and preferences.
Transaction Information: Includes products you have viewed, products added to your cart, products added to your wishlist, products purchased, returned, exchanged, or canceled, and past transaction history.
Communications with Us: Includes information contained in your communications with us, for example, when you contact customer support.
Device Information: Includes information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information: Includes information about your interactions with the Service (such as how and when you access the Service and how you navigate).

We may collect personal information from the following sources:

Directly from You: Including when you create an account, visit or use the Service, communicate with us, or otherwise provide your personal information.
Automatically Through the Service: Including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
From Our Service Providers: Including when we outsource the use of certain technologies or collect or process your personal information on our behalf.
From Our Partners and Other Third Parties.

Depending on how you interact with us and the services you use, we may use personal information for the following purposes:

Providing, Customizing, and Improving the Service: We use personal information to provide the Service to you. This includes fulfilling contracts with you, processing payments, responding to your orders, remembering your preferences and items of interest, sending notifications related to your account, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing accounts, arranging shipping, facilitating returns and exchanges, enabling the posting of reviews, and providing a personalized shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.
Marketing and Advertising: We use your personal information for marketing and promotional purposes. This includes, for example, sending marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying online advertisements within the Service or on other websites based on products or services you have previously purchased or added to your cart, or other Service usage history.
Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of the Service. If you register an account using the Service, you are responsible for keeping your account authentication information secure. We strongly recommend that you do not share your username, password, or other access information with others.
Communication with You: We use personal information to provide you with customer support, respond to you promptly, provide effective services, and maintain our business relationship with you.
Legal Reasons: We use your personal information to comply with applicable laws and respond to legitimate legal processes, including requests from law enforcement and government agencies. We also use it to participate in and investigate civil discovery proceedings, potential or actual litigation, and other legal disputes, and to investigate and enforce potential violations of our Terms of Use and policies.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

Shopify and other vendors and third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
Sharing with business and marketing partners to provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising in partnership with third-party services based on your online activity across various merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy policies. Depending on your location, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activity across different merchants and websites.
If you instruct, request, or consent to the disclosure of specific information to third parties (e.g., when shipping products or using social media widgets or login integrations), we will disclose that information.
May be shared within our affiliated companies or other corporate groups.
We may disclose personal information in connection with business transactions such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of use and policies, and to protect and defend the Service, our rights, and the rights of users and others.

The Service is hosted by Shopify, which collects and processes personal information related to your access and use of the Service to provide and improve the Service to you. Information you submit to the Service will be transmitted and shared with Shopify and third parties who may be located in countries other than your country of residence, for the purpose of providing and improving the Service to you. Additionally, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify to protect, expand, and improve our business. To provide these enhanced features, Shopify may use personal information collected regarding your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests to exercise your rights regarding the use of personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, please see the Shopify Consumer Privacy Policy. Depending on your location, you may be able to exercise specific rights regarding your personal information here.

The Service may contain links to websites and other online platforms operated by external services. If you follow a link to a site that we do not affiliate with or control, please review the privacy and security policies and other terms of use of those sites. We do not guarantee or assume any responsibility for the privacy or security of such sites, or the accuracy, completeness, or reliability of information found on these sites. Information you provide in public or semi-public areas, such as social networking platforms of external services, may be viewed by other users of the Service and users of such external service platforms without limitation on use by us or the external service. The inclusion of such links does not imply any endorsement or recommendation of the content or owners/operators of those platforms, unless explicitly stated on the Service.

The Service is not directed to children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If your child has provided us with personal information and you are a parent or guardian, you may contact us using the contact information below to request deletion of the information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as defined by applicable law) personal information of individuals under 16 years of age.

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Also, information you transmit to us may not be secure during transmission. We recommend that you avoid using insecure communication methods when communicating sensitive information to us.

The retention period for your personal information varies depending on various factors, such as maintaining your account, providing services, complying with legal obligations, resolving disputes, and enforcing other applicable agreements and policies.